Skip to main content

Travel advice

Travel advice

You should continue to work from home and should minimise the number of journeys you make where possible.

Travel for key workers and to do essential shopping is allowed and public transport will remain operating safely for those who need it most.

Some services will see small timetable changes over the coming weeks and we will be working with transport operators to review the network. We will always prioritise first and last services and those that key workers rely on. Any service changes will be listed on our bustrain and tram pages so check back regularly for updates. 

From Monday 1 February concessionary card holders will be able to travel for free before 9:30am on all bus and tram services, if travelling for a vaccination appointment. 

If you have difficulty using public transport due to health reasons and live in one of the seven West Midlands metropolitan district councils, then you may be able to use the Ring and Ride service to attend your vaccination appointment. For more information, or to register and book please visit www.ringandride.org  

When can I travel?



  • travelling to work, where you can't work from home

  • hospital, GP and other medical appointments

  • for caring responsibilities

  • essential shopping


Public transport will continue to operate normal timetables and with extensive cleaning and safer travel guidelines remains an easy way to travel.


Please only travel by car with those from your household and consider walking and cycling for short journeys.

Plan ahead


If you can, walk or cycle for short journeys and if you do need to use public transport remember to: 


Stay safe on public transport


We're working hard to keep everyone safe and there are things that you can do too:



  • Please wear a face covering in transport hubs and on board 

  • Keep space between yourself and others 

  • Carry hand sanitiser and wash your hands before and after travelling 

  • Pay for your tickets in advance or use contactless where possible 

Read the latest safety advice for your area

What's being done to keep you safe



The safety of customers and staff is everyone's top priority. So, in line with government guidance, we have worked with operators to put in place extra measures:



  • Extra cleaning on buses, trains and trams

  • Measures to help guide you to keep your distance

  • The safer travel partnership is working to enforce the use of face coverings 



Car Sharing


You should try not to share a vehicle with those outside your household or support bubble.


If you need to, there is safety guidance for you to follow.

Car Sharing

Face Covering


You must wear a face covering when in a transport hub or onboard, unless exempt. We’ve pulled together lots of information on how to make your own face covering, how to dispose of one and where and when you need one. 

Face coverings

Get your roll & stroll on


We're investing in healthy, greener and safer travel, to help you continue to roll & stroll.

Discover routes, safety tips, the fantastic projects in your area and much more. 

Get rolling & strolling


Bus updates


Find the latest updates on how bus operators are working to keep you moving safely in the West Midlands. 

Train updates


Find the latest updates on how train operators are working to keep you moving safely in the West Midlands. 

Tram updates


Find the latest updates on Metro are working to keep you moving safely in the West Midlands. 

Plan ahead


As service levels increase make sure you plan your journey before leaving home.

Major Roadworks


Essential works in the West Midlands can have a major impact on all transport. Check to see if there are any planned works that could affect you journey.

Started a new job?


If you've changed jobs recently, check out our Workwise scheme for help with up to 50% of the cost of travelling to work.